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Agentic CX platform for eCommerce
Scalable customer experience for long-lasting relationships
Inbound agent
Can I swap my subscription to the 500g bag before it ships?
Done! Your next order is now the 500g bag — same delivery date.
Subscription updated · resolved in 47s
Outbound agent
Hey Sarah — your espresso beans usually run out around now. Same order, or try the new Ethiopia roast?
Ooh! Actually — I've switched to decaf lately ☕
Context saved · prefers decaf → Decaf launch segment
Reorder placed · $12.4k recovered this week
4.9 ★ on Shopify
1M+ conversations handled every month
Resolve support tickets, launch retention campaigns, and turn insights into relevant, timely actions — across storefront, email and socials.
Two directions. One experience.